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FAQ

Questions we get asked a lot

Everything you need to know about working with One Bit Launch.

For Online Stores

How much does an online store cost in Dubai?

Shopify stores start at AED 9,000 (Store Launch Edition), and the full premium build is AED 18,000, both one-time and fixed. Fully custom stores are AED 8,000 to 20,000 depending on scope. See /for-ecommerce for exactly what each package includes.

Shopify or a fully custom store, which should I choose?

Shopify if you want a proven admin, a huge app ecosystem, and a store any Shopify professional can support after us. Custom (Next.js) if you want no monthly platform fee ever, top-tier speed, and full control over every pixel. We give you an honest recommendation for your case, with no lock-in to us either way.

Do I own the store?

Yes. On Shopify the store lives in your own Shopify account, with the theme and your domain in your name. On a custom build you own the full codebase outright. You can take it anywhere or never speak to us again. That's by design.

Are there monthly fees?

From us, none. Shopify itself has a monthly plan (about AED 110 to 400) plus any paid apps, billed to your own account. A custom store has no platform fee at all, you pay only hosting. We are transparent about this before you start.

Can you connect payments, WhatsApp, and Instagram?

Yes. We set up your payment gateway, WhatsApp, and Instagram or social shopping so the store is ready to take orders on launch day. Payment provider availability depends on your business setup, and we guide you through it.

Process & Timeline

How long does it take to build a website?

Standard websites take 5 working days from the discovery call to live site. Online stores are a separate service and take 1–3 weeks depending on scope. We'll give you a firm timeline before we start. See /for-ecommerce for store options.

What do I need to provide?

Your logo (or we can recommend a designer), photos of your team/space/products, and the copy for each page. If you don't have photos, we can work with stock images and brief copy for launch.

Can I see progress before it's live?

Yes. We share a live preview link on Day 3 so you can review the design and content before final revisions and launch.

What if I need changes after launch?

You own the code and the CMS, so you can make changes freely at any time. No need to ask us. For anything bigger, like new sections, integrations, or extra pages, just get in touch and we'll work out what's needed.

Pricing & Ownership

Why one-time payment instead of monthly?

Monthly fees are how agencies retain revenue, not how they serve clients. If we build you something solid that works, you shouldn't need to keep paying for it. Our model is: build it right, hand it over, you own it.

What exactly do I own after delivery?

Everything. The code repository, the domain (registered in your name), the hosting account (Vercel, in your name), Google Analytics, Search Console. Nothing is held by us.

Are there any ongoing costs at all?

Your domain renewal (about AED 50/year) and hosting if your site grows beyond Vercel's free tier (very unlikely for most small business sites). No fees to us.

Do you offer payment plans?

We take 50% to start and 50% on delivery. We don't offer extended payment plans.

Technical & SEO

Will my site rank on Google?

We build every site with on-page SEO: proper title tags, meta descriptions, structured headings, schema markup, Google Analytics and Search Console setup. Ranking depends on competition, content, and links. We give you the technical foundation.

What platform do you use?

For websites and fully custom stores, Next.js (React) deployed on Vercel: fast, secure, and zero monthly platform fees for typical traffic. For ecommerce we also build on Shopify when a proven admin and app ecosystem fit you better. We recommend the right one for your case.

Can you build in Arabic?

Bilingual-ready structure is included at no cost. Full Arabic content (translation, RTL layout, copy) is a paid add-on. We recommend starting with English and adding Arabic once the business is established.

Can you migrate my existing WordPress site?

Yes. We rebuild rather than "convert". It's a fresh build that matches your current content structure, with proper 301 redirects to preserve SEO equity.

What about hosting?

For custom builds we set up Vercel hosting (free tier covers most traffic, around 100GB/month) in your name. A Shopify store is hosted by Shopify under your own plan. Either way the accounts are yours and we configure everything on launch day.

For Clinics & Medical Practices

How much does a clinic website cost in Dubai?

Clinic websites start from AED 3,500 as a one-time payment. This covers design, development, doctor profiles, DHA/MOH/DOH licence display, SEO setup, and full code handover. Multi-location, bilingual, and booking system integrations are quoted separately.

Do you build websites for clinics outside Dubai (Abu Dhabi, Sharjah, RAK)?

Yes. We serve medical practices across all seven UAE emirates. DOH-licensed clinics (Abu Dhabi) and MOH-licensed clinics (northern emirates) have different regulatory display requirements from DHA. We know the rules and build accordingly.

Can patients book appointments online, not just via WhatsApp?

WhatsApp booking is included in every site and works immediately with no setup. For clinics that need calendar-based booking (choose a doctor, pick a time, receive confirmation), an integrated booking system is available as a paid add-on. Ask us for options.

How do you handle patient data and form submissions?

Contact and appointment forms submit over HTTPS directly to your inbox or WhatsApp. We don't store patient data on third-party servers or marketing platforms. For clinics with stricter data requirements, we can discuss self-hosted form handling.

Can you display our insurance panel on the website?

Yes, this is a standard feature for clinic sites. We build an insurance panel with provider logos (Daman, MetLife, AXA, Bupa, and others) on your homepage and key pages. You give us the list; we build and style it.

Still have questions?

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